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Mortgage Center Member Services

Member Services

Great Service through Closing and Beyond.

Welcome to the Mortgage Center family! Our team is ready to answer any of your mortgage questions. Give us a call today at 800-450-5057 to speak with one of our Member Service Representatives or access your account online. Our experienced Member Service team is available Monday through Friday from 8:00 a.m. to 6:00 p.m. EST.

Online Account Access:

Access your mortgage information whenever you need to with online account access. View current loan balance, 1098 interest statements, monthly account statements, and more with just a few clicks of a button. Sign in to your account and sign up for eStatements to receive your statements faster and more securely.

Remote Desktop Support:

If you need online mortgage help, our team can help you. Call our Member Service team at 800-450-5057  for assistance. When instructed, click here to initiate remote desktop support 

Payment Options:

Mortgage Center makes it easy by providing a variety of ways to pay your mortgage. When your payment is received by 4:00 p.m. EST, we are able to post it the same day.

Online Payments – Enrolling with Auto Pay allows you to select the timing that works best for you, whether it is a one-time payment, or every month!

Bill Pay – You can make your payment through your financial institutions online bill pay service.

By Mail – As always, you can mail your payments to Mortgage Center. Please be sure to include your loan number on all checks and mail them to: Mortgage Center,  PO Box 2171, Southfield, MI 48037-2171.

By Phone – Check by phone allows you to transfer funds from your checking account quickly and easily. Just call us at 800-450-5057 .


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